FOR ALL GUESTS

• The health and safety of all our guests is our main concern. Please do not travel to the hotel even if you have a booking, if you feel in any way unwell.
• Please complete and return a health questionnaire the day before arrival.
• There will be a necessary temperature check upon your arrival.
• Please respect social distancing and any one-way systems in the property.
• No handshakes!
• Hand sanitiser is available for guests use at strategic points in public areas.
• Special cleaning and sanitisation of public areas and touch surfaces will take place.
• We cannot enter or park your car, and if possible please carry your own luggage.
• Your bedroom or suite will have been carefully cleaned and sanitised. Please use the lavatory there and not elsewhere in the hotel, and wash your hands regularly.
• The toiletry bottles and safety kit in the room are yours to use at the hotel and to take away.
• The hotel is unable to provide housekeeping or turndown service when guests are in the room, and are on request services. 
• The hotel is unable to provide room service or laundry.
• If taken ill at the hotel, guests must return to their room, self-isolate and contact hotel management. If necessary to return home, any balance of your booking will be refunded.
• Please return room keys to the key box at Reception.
• Your account will be presented electronically and we are unable to accept cash.