Spa Members and Hotel Guests only may book spa treatments by phone on 01492 562500
NOTICE
Following the decision of the First Minister of Wales to place the county of Conwy into local lockdown for a period of two weeks, we will be unable to welcome guests to Bodysgallen Hall for leisure or tourism who live outside the county of Conwy, unless for work which falls within the correct government guidelines.
The new measures come into effect from 18:00hrs on Thursday, 1st October.
Bookings in advance of this lockdown period may be made online.
FOR ALL GUESTS
The health and safety of all our guests is our main concern. Please do not travel to the hotel even if you have a booking, if you feel in any way unwell.
There will be a necessary temperature check upon your arrival.
Please respect social distancing and any one-way systems in the property.
No handshakes!
Hand sanitiser is available for guests use at strategic points in public areas.
Special cleaning and sanitisation of public areas and touch surfaces will take place.
We cannot enter or park your car, and if possible please carry your own luggage.
Your bedroom or suite will have been carefully cleaned and sanitised. Please use the lavatory there and not elsewhere in the hotel, and wash your hands regularly.
The toiletry bottles and safety kit in the room are yours to use at the hotel and to take away.
The hotel is unable to provide housekeeping or turndown service when guests are in the room, and are on request services.
The hotel is unable to provide room service or laundry.
If taken ill at the hotel, guests must return to their room, self-isolate and contact hotel management. If necessary to return home, any balance of your booking will be refunded.
Please return room keys to the key box at Reception.
Your account will be presented electronically and we are unable to accept cash.